Frequently Asked Questions(FAQs)

Q1 : I would like to become a member of Sri Venkateswara Temple Helensburgh Limited(SVTHL). Can I have membership form?

Sure. Please click here to navigate to the forms section to download the forms.

Q2 : I am member of Sri Venkateswara Temple Helensburgh Limited(SVTHL) & would like to receive an eSaptagiri newsletter?

Sure. Please click here to fill in the Request For Receiving eSAPTAGIRI(digital SAPTAGIRI) form with your details and our secretariat department will contact you for further details for setting up for receiving an eSaptagiri newsletter for you.

Q3 : I have missed or accidentally lost the recent eSAPTAGIRI newsletter. Can I get the copy again?

Sure. Please click here to login to see the all eSAPTAGIRI editions.

Q4 : I am not receiving  an eSaptagiri newsletter or not receiving any emails for account activation or password reset…etc?

Sorry to hear that. If you do not receive the message, please check your Junk E-mail folder just in case the email got delivered there instead of your inbox. If so, select the message and click Not Junk or Not Spam, which will allow future messages to get through.

Q5 : I have already access to SVTHL member’s portal. Do I still need to fill the ‘Request For Receiving eSAPTAGIRI Form’ to receive eSAPTAGIRI(digital SAPTAGIRI) newsletter?

No. Your email address will be added to eSAPTAGIRI newsletter list once your SVTHL account is activated.

Q6 : I am member of Sri Venkateswara Temple Helensburgh Limited(SVTHL) & don’t have access for the SVTHL member’s portal. Can I have the access?

Yes. Please click here to fill in the Contact Us form with your details and our our secretariat department will contact you for further details for setting up the account for you.

Q7 : What should I do if I forget my password?

Enter your membership ID and email address on the forgot password screen & reset password link will be emailed to you.

Q8 : What should I do if I forget my membership number?

Enter your email address on the forgot membership number screen & username will be emailed to you.

Q9 : Can I use my email address as a username when login?

Yes. your can use either your membership number or email address as a username. Here username= membership number.

Q10 : I can not retrieve any of my details and my login is not working?

Don’t worry. Please click here to fill in the Contact Us form with your details and our tech team will look into your problems and notify the same.

Q11 : I can not navigate to the page from home page such as Online Voting. Why?

Thanks for asking. This link will be available during election time or online surveys.

Q12 : My email address or other details are changed. I would like to receive an eSAPTAGIRI newsletter for new email address?

Sure. Please click here to login to member’s portal and update your information.

 

Please click here to contact us if you still have any unaddressed questions.

 

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